Clear expectations make delegation work.

By using this website or submitting an inquiry, you agree to these Terms and the Privacy Policy. If you submit a request for a brokerage, team, company, or another person, you confirm that you have authority to share the information and make the request.

Website content is general information about GREVA's service. It is not a binding proposal and does not override a signed agreement, brokerage policy, MLS rule, platform term, or applicable law.

GREVA provides human Real Estate Virtual Assistant support for agreed backend workflows. Depending on scope, this may include listing administration, transaction coordination support, CRM and lead follow-up, email and calendar management, marketing production support, property management administration, document formatting, data entry, and related operational work.

GREVA is a service relationship, not software, a brokerage, an employer placement service, or a promise that every task shown on the website is available in every jurisdiction or engagement. The written scope identifies what is included, who gives instructions, and which tasks require review before release.

GREVA does not act as a real estate broker, agent, lawyer, accountant, mortgage professional, property manager of record, or other licensed adviser unless a separate written document expressly states otherwise and the required licence has been verified.

GREVA does not provide legal, tax, financial, or regulatory advice; negotiate price or contract terms; interpret contracts for clients; make representations to a party as the licensed professional; handle trust funds; or give final approval to a listing, offer, amendment, advertisement, tenant decision, or transaction. Rules for unlicensed assistance vary by location, brokerage, MLS, regulator, and task. The client must define lawful boundaries and retain the required licensed supervision and approvals.

A consultation or trial form is a request, not automatic acceptance, a confirmed appointment, or the start of service. GREVA will confirm availability, fit, scope, timing, access, and any special terms in writing before work begins.

The 15-day trial is intended to test a small set of real, agreed workflows. The confirmation will explain when the trial starts, what is included, reasonable task volume, communication rhythm, and what happens at the end. Unless the written trial terms say otherwise, neither party is required to continue into a paid engagement after the review.

A trial may be declined, postponed, paused, or ended where the requested work is outside scope, access is unsafe or unauthorized, instructions are incomplete, workload is unreasonable, or the task would breach law, professional rules, platform terms, or these Terms.

To make delegation safe and useful, the client agrees to:

• provide accurate instructions, deadlines, source material, and a reachable decision-maker;
• confirm that information, accounts, media, templates, and documents supplied to GREVA may lawfully be used for the assigned purpose;
• provide appropriate platform roles or delegated access rather than a shared master password whenever possible, and keep owner-level credentials and multi-factor recovery methods under client control;
• review and approve regulated, public-facing, financial, contractual, or time-sensitive work before it is published, filed, signed, submitted, or relied upon;
• follow applicable law, fair housing and anti-discrimination duties, brokerage policies, MLS rules, recordkeeping requirements, and third-party platform terms; and
• promptly report errors, changed deadlines, access concerns, or instructions that need to be withdrawn.

GREVA should not be used as the only reminder or control for a legal, contractual, financial, safety, or closing deadline. The client remains responsible for professional oversight and final verification.

GREVA treats non-public client information as confidential and uses it only to provide the authorized service, protect the engagement, or meet a legal obligation. An NDA and, where appropriate, data processing terms can be discussed and agreed before sensitive systems or records are accessed.

Access is limited to the agreed purpose and should be reviewed throughout the engagement. At the end, GREVA will follow agreed return or deletion instructions, subject to lawful backup, accounting, security, and dispute records, and the client should revoke permissions in its systems.

More information about international access, security practices, retention, and privacy requests appears in the Privacy Policy.

GREVA may prepare drafts, upload information, schedule approved content, or support outreach when those tasks are in scope. The client remains responsible for factual accuracy, substantiation of advertising claims, required licence and brokerage disclosures, image and music rights, consent to contact leads, fair housing compliance, and final approval.

Client instructions must not involve discriminatory targeting, unlawful steering, deceptive reviews or testimonials, fabricated performance claims, spam, or messaging that violates consent and unsubscribe requirements. GREVA may pause a task that presents a legal, ethical, platform, or reputational concern while clarification is obtained.

Work may depend on services selected by the client or reasonably used by GREVA, such as email, calendars, CRM, file storage, MLS-related systems, design tools, social networks, scheduling, or communications platforms. Those services have their own availability, security, pricing, and terms.

The client is responsible for required subscriptions, licences, authorized accounts, and platform permissions unless the written scope says otherwise. GREVA is not responsible for a third-party outage, policy change, account suspension, or data issue outside GREVA's reasonable control, but will communicate known impacts and help adjust the workflow where practical.

The client keeps ownership of materials, data, trademarks, and accounts it supplies. GREVA keeps ownership of its pre-existing methods, templates, know-how, website, brand, and materials. Ownership or licence terms for deliverables created during paid work will be set out in the service agreement.

Neither party may use the other's name, logo, private work, testimonial, case study, or engagement details publicly without prior permission. Any approved testimonial must remain truthful, reflect a genuine experience, and disclose a material connection when required.

Any paid plan, billing schedule, taxes, expenses, cancellation arrangement, and out-of-scope rate will be provided before paid work begins. A website description does not create a fixed quote. Work outside the agreed scope requires approval before it is added.

Priorities and processes can change by mutual agreement. Material changes to access, task volume, turnaround expectations, or responsibility should be confirmed in writing so the handoff remains clear.

GREVA will provide the agreed service with reasonable care and professional attention. Results still depend on the client's market, systems, instructions, responsiveness, data quality, legal obligations, and third-party platforms. GREVA does not guarantee closings, leads, revenue, response rates, error-free source data, or a particular number of hours saved.

The public website is provided on an “as available” basis. To the extent permitted by law, GREVA is not responsible for indirect or consequential loss arising only from website use or circumstances beyond reasonable control. Service-specific warranties, remedies, and any agreed liability limit belong in the signed service agreement. Nothing here removes a right or remedy that applicable law does not allow the parties to exclude.

Either party may end a trial after following its written terms. Paid services can be ended under the notice and payment arrangements in the service agreement. GREVA may suspend access or work sooner where needed to protect people, data, accounts, deadlines, or legal and platform compliance.

When work ends, the parties should confirm open tasks, return or deletion needs, account access removal, final approved deliverables, and any unpaid amount. Confidentiality, ownership, privacy, and provisions intended to survive will continue as described in the applicable agreement.

If one part of these Terms cannot be enforced, the remaining parts continue. A delay in enforcing a term is not a waiver. You may not transfer an engagement or account access to another party without agreement. GREVA may update these website Terms as the service or law develops; the revised date will appear above, and material service changes will be handled under the applicable agreement.

The governing law, venue, and dispute process for client work will be identified in the signed service agreement. The parties should try to resolve an operational concern promptly and in good faith before escalating it, without limiting urgent rights or legally required action.